If you’re looking for a company that provides a system failure response service, you have come to then right place.
We understand that despite the best planning and risk assessment, sometimes systems fail. System failure can critically expose you to security breaches, income loss, waste valuable and expensive employee time.
Here at Tectria, we know how important it is to have a rapid response to system failure, to get your network back up and running as quickly as possible with minimal disruption. We provide a specialist service for both existing and new customers to get your system back online and working immediately.
Tectria has over 50 years of experience in working with a board portfolio of systems which enables us to immediately assess a system’s weakness and identify the response to the system failure. The majority of IT and communication companies restrict their support to existing or contract client, we believe that everyone should have the support they need when they need it.
Rapid Response Package
All system failure responses are overseen by a dedicated solutions team to enable use to:
- Conduct an immediate telephone review of the situation.
- Immediately dispatch a dedicated engineer on-site.
- Fast-track replacement hardware dispatch and installation.
- Accurately manage system recovery times.
- Deploy, if necessary, short medium alternative solutions to minimise indirect system failure response costs.
- Provide detailed post-failure analysis for improved risk and contingency planning.
For more information regarding our system failure response service, contact us on 08000 195 497. One of our team members will be more than happy to assist you. Needless to say, that Tectria is a leading intelligent communications solution company.