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Our services are tailored to fit

When it comes to providing top quality proactive maintenance solutions, rest assure that Tectria can provide help for you! Our range of proactive maintenance contract solutions are essential for business critical situations.

They provide measurable support and maintenance beyond standard break-fix services. Our services are flexible so there is no need to compromise on the service levels that safeguard your business.

Most proactive maintenance solutions comprise hardware and software components from more than one vendor. Whereas, Tectria make multi-vendor support simple by consolidating everything into single, easy-to-manage point of contact and backed up frontline support from our vendor-accredited technicians.

Combine proactive and reactive support plans to ensure you get the right blend of support and response services:

  • With our proactive maintenance solutions service, you will get 24 x 7 response to customised SLAs.
  • Remote and on-site rapid response to critical incidents.
  • Network monitoring, reporting and consultation.
  • Hardware and software incident diagnosis and support.
  • Scheduled preventative maintenance.

Here at Tectria, we aim to provide our customers and clients with outstanding communications and collaborative tools. We believe that our proactive maintenance solutions will help your business. For more information regarding this solution, email info@tectria.com. Once we receive your email, one of our team members will contact you shortly. Furthermore to add, that Tectria is a leading intelligent communications solutions provider.