Tectria provides managed support covering the entire Avaya UC solutions range through parts replacement, remote, on-site and software support. As an Avaya partner with multiple specialisations, we have consistently achieved high customer satisfaction ratings for its Avaya dedicated IT support. Our certified technicians and engineers can provide an expert diagnosis and resolution of your system issues as quickly as possible.
We go beyond standard support to provide our customers with a single point of contact for both technical and management escalations. Our Avaya contract centre team can resolve issues seamlessly without you having to keep track of multiple contacts.
Furthermore, Tectria’s customer service desk web portal provides 24/7 access to support information. We are always available to provide the help that you require. The support designed for your needs…
Maintenance for network systems includes software support and defectives parts replacement as well as remote and on-site cover. Also, we offer the added benefits of multiple Avaya aura UC solutions contract consolidation, co-termination of contracts and contract conversion.
Whether it’s monitoring or on-site support, Tectria provides complete coverage for Avaya dedicated IT support service and other products with responsive, flexible solutions to meet every need. Contact us on 01483 310 114 for more information. Needless to say, that Tectria is a leading intelligent communications solutions company